Alt text: a text post that reads: Work in retail long enough, and you’ll eventually realize the rules for dealing with Customers are exactly the same as dealing with the Fae:

  • Avoid eye contact.
  • Never reveal your full name.
  • Accept nothing They offer you.
  • Never verbally agree or disagree with anything They might happen to say.
  • To apologize is to acknowledge a debt owed.
  • Under no circumstances are you ever to thank Them.
  • Remember that They are incapable of reading signs in human languages.
  • atmur@lemmy.worldEnglish
    0·
    4 months ago

    My first job was in a grocery store deli, and let me tell you that is the worst job to have if your mental health sucks. My last few months there were spent hoping to get hit by a bus so I didn’t have to go to work. My last two weeks were the worst two weeks of my life. The customers I dealt with were some of the meanest people I’ve ever interacted with, all over a $7 bag of gross fried chicken and pasta salad.

    This was a several years ago, I have since gotten a job in IT that doesn’t make me want to die, but this reminded me of one of few funny stories from my time in the deli:

    Remember that They are incapable of reading signs in human languages.

    We had a Lemon Capellini salad available. Capellini. Big sign in front of it, can’t miss it. Pronounced exactly how it looks. Capellini.

    More than half of the people who ordered it could not say that word. A lot of people would stumble through the first two syllables and give up. Some people would throw in some extra letters and create a new word on the spot. Most people avoided saying the word entirely (“lemon salad”). At least one person asked for “lemon speghetti,” and I think I had two or three people ask me how it’s pronounced.

    Capellini.

    • CileTheSane@lemmy.ca
      1·
      4 months ago

      that is the worst job to have if your mental health sucks

      Retail is terrible even if your mental health doesn’t suck. I worked in fast food for 20 years and several times a week I’d tell my wife “I hate that fucking restaurant”. I was often stressed and burned out, was driven to therapy twice… I work in an office now and it is so much more relaxing.

    • computergeek125@lemmy.worldEnglish
      0·
      4 months ago

      I’ve been that guy at a computer store. Had already found what I needed on my own since I was quite familiar with the store and was browsing a different isle to look at the shinies. Overheard a customer ask a salesperson what the difference between product x and y was, which were marked very similarly on the box but one was something like 30-50% more.

      I noticed the salesperson become quite unsure of what this specific technical difference was, so I added the quick TLDR paragraph of what the generalized difference was and what words the manufacturers use to differentiate them (since there were several product pairs that matched both classes elsewhere on the isle).

      Customer says “oh ok that makes sense”. I forget which one he decided on (I think it might have been the more expensive one kek), but the salesperson put his commission tracking sticker on the selected box and the customer wandered away, hopefully happy. Salesperson turns to me sheepishly “Um… I guess you probably don’t need help?” I responded “No, I’m just browsing, but do you want to put your sticker on this gizmo I found in the bargain bin over there?” He seemed happy with this arrangement, adds the commission sticker, and we part ways.

      …did I inadvertently make a pact with a different type of fae?

        • Swedneck@discuss.tchncs.de
          1·
          4 months ago

          chaotic good fae, bound by their nature to help anyone they reasonably can

          great idea for a paladin honestly:
          No patron, just their inherent nature that compels them to do good and they level up from doing good. Bonus points if they’re slightly reluctant about it, but like it is their nature so they still like doing it but every time they see someone struggling with something they and their party sighs because they have to spend 10 minutes helping out unless they can come up with a good excuse not to.