100% this will already be better than humans, but similar to say autonomous driving, the goals should be better than human otherwise we see vendors doing just enough to achieve the simple goal of saving costs or making sales. I would hope they run this in parallel and the system flags anything with confidence less than a threshold for human scrutiny and comparison. Analysing the human decisions in parallel to the AI decisions will help to refine the models and also give some visibility to current accuracy with just human checks. This training and review aspect is a lot of work.
100% this will already be better than humans, but similar to say autonomous driving, the goals should be better than human otherwise we see vendors doing just enough to achieve the simple goal of saving costs or making sales. I would hope they run this in parallel and the system flags anything with confidence less than a threshold for human scrutiny and comparison. Analysing the human decisions in parallel to the AI decisions will help to refine the models and also give some visibility to current accuracy with just human checks. This training and review aspect is a lot of work.