I didn’t see it on the article, but I would expect that returns/replacements for broken, defective, or misleading items will still be free. I’m guessing the problem is people using free returns when buyers remorse kicks in.
If that’s the case, I imagine they’ll suddenly see an uptick of destroyed merchandise coming back. Seems counterproductive because then there’s no way to resell it.
I didn’t see it on the article, but I would expect that returns/replacements for broken, defective, or misleading items will still be free. I’m guessing the problem is people using free returns when buyers remorse kicks in.
If that’s the case, I imagine they’ll suddenly see an uptick of destroyed merchandise coming back. Seems counterproductive because then there’s no way to resell it.