Many creators mentioning they lost hundreds of their patrons suddenly and patrons confused as to why their payments are being declined. Patreon is such an old company that hasnt done anything to improve their service for years while the CEO makes youtube videos and seemingly nothing with the company. I hate how much of a monopoly they have in the space, they clearly have no vision for improving their website or app.
It’s not necessarily Patreon that’s the root problem here. The problem is the foundations of the financial industry (banks, credit card companies, etc) have complete control over the content and products you can exchange for money.
If Wells Fargo decides that your product or content has offended some random executive, they will call up your payment provider (like Stripe) and tell them to close your account. And the payment provider will do it because they don’t really have a choice.
“complete control over the content and products you can exchange for money”
This suddenly aligns with which creators had failed in my attempts at individual payment where the monthly bulk had failed (maybe due to including the ones which failed). One, an RPG supplement creator, has me scratching my head. I saw recently that the art of some of these has caused CC companies to deny payments. F that.
A rejected payment method leading to losing your subscribed list is 100% a Patron problem.
The issue at hand is not (just) rejected payments, they can be fixed. Its the inability of creators to keep their subscribers after it’s fixed.
Agreed, I wasn’t necessarily speaking about this specific issue, just about the broader issue of Patreon and the lack of good alternatives.