It’s a strategy straight out of MBA textbooks: Once you’re above a certain size and have a large “common consumer” base, you kick out everyone who would complain about shitty practices and exploitative behaviour. Then you squeeze out all the money you can over a year or three before the rest realize and leave.

It’s fast ROI at the cost of customer retention and long term profits. And investors literally don’t care if the company goes bankrupt as long as they get that money. Because they’ll just move on to the next company and do the same thing all over.