What you should not do:

Experts have for years pointed out that’s a bad idea – and now Apple is officially warning users not to do it.

“Don’t put your iPhone in a bag of rice. Doing so could allow small particles of rice to damage your iPhone,” the company says in a recent support note spotted by Macworld. Along with the risk of damage, testing has suggested uncooked rice is not particularly effective at drying the device.

What you should do:

If your phone isn’t functioning at all, turn it off right away and don’t press any buttons. The next steps depend on your specific circumstances, but broadly speaking: dry it with a towel and put it in an airtight container packed with silica packets if you have them. Don’t charge it until you’re sure it’s dry.