Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff
If there’s one place I’d expect to have trouble hiring, it’s the Pentagon’s IT team. They regularly deal with the most sensitive information about the US military, and need to have clearance to see all of it. That gives them an incredibly slim hiring pool, so it’s no surprise their IT team sucks
Also: hiring tech people but no weed allowed
Yeah the overlap in the Venn diagram for good engineers that don’t do any federally illegal drugs is fucking TINY
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They did it with the funding at one point
I’m guessing not too many people join the army or the air force to do IT support.
I can fix that
I did IT support for DOD as a contractor years ago. I wasn’t at the Pentagon, but from where I was, It’s primarily a funding problem, with a bit of corruption sitting in the purchasing side.
I can fix a lot of s*** on the cheap, but when they continually buy hardware below minimum spec for software there’s only so much you can do.
Wait so its just like my job now? Buying refurbished shit that was just okay five years ago and wondering why the infrastructure has weird quirks all the time? Maybe my sanity is a little too whittled for that.
Nice to see we are spending our $766 billion on the right things. 😒
Can they not afford overhead lighting in their data center? That would be step one.
I’d like to help you, but forst tell me who played 3rd base for the losers of the 1968 world series game 4?
And who won the heosman trophy in 1974?
Can’t have the enemies breeching our electronic perimeter.
Its pretty obvious for security reasons…
The next time the Chinese attack us by submitting tech support tickets we got them by the balls.
You say that, but most of the time when somebody gets hacked it’s operator error and not a programming issue (i.e. the account was given to the person via social engineering not by the person defeating the authentication system).
I’m sure the people at the pentagon are aware of it as an attack vector and I am also fairly sure their mitigation plan isn’t “just make it really shitty and slow lmao”
It works for kitboga
they could pay me a bunch of money I’ll come and improve the situation
Edward Snowden managed to exfiltrate millions of documents because he was in help desk.
Well then Brandon vigliarolo, you should apply to help em out, or are you gonna keep making news articles?
