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Joined 1 year ago
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Cake day: June 19th, 2023

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  • I don’t even ask for that anymore because it rarely leads to good ends. What I do now is send an email summarizing the dumb bullshit that they want me to do, describe the detrimental effects that it will have in excruciating detail, ask if there are any corrections and if my understanding is correct, and say that if I don’t get a reply from them by X time, I’ll do $DumbBullshitThing at Y time/date. It gets CC’ed at least one level higher than them in the food chain and also to my personal email address for CYA.

    It puts the onus on them, creates a paper trail, and also places the blame on them when shit blows up because they asked me to do $DumbBullshitThing when the consequences were clearly laid out.






  • Gotcha. I’m actually in the process of moving away from Namecheap because of an experience I just had with them. I tried to register a domain about a month ago (the domain my Lemmy instance is on) and it stopped the registration process immediately after I hit the Pay/Checkout/whatever button and told me to contact their support team to register it.

    The error message said it was because the domain name was too similar to something that already existed, and that the support team would have to decide whether I’d be allowed to register it or not. So I went to another registrar and registered it with no issue. I really didn’t like that, and it’s enough to make them lose me as a decade+ long customer. I already use Route53 for DNS for all my domains, so it’s not like I was using them for anything else other than a registrar, so untangling that shouldn’t be too much of a pain.




  • That’s exactly why we need to give them the boot.

    Hard disagree. If you’re running something business-critical, the support that you get with a RHEL license {or any other vendor, for that matter) is worth its weight in gold.

    If you can’t fix something, you don’t want to be looking for solutions by sifting through forum posts directed at home users when the business is losing thousands of dollars per hour. That’s what the license is for, and that’s what you pay for.