@knexcar compassion fatigue? This is something social media can help with, ironically.

I remember a few years ago when I was back on another site, a poster who was trialling 3D-printed field tourniquets (he was a medic) posted about his experience being shot in the leg by Israeli snipers who shot his colleague dead later that day.

Really brought home that these are just people like you and me, with hobbies and jobs and lives… and comment histories.