Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

  • ares35@kbin.social
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    1 year ago

    $1200 at launch, three years of updates. no wonder we’re burying the planet in e-waste and plastic.

    • Synthead@lemmy.world
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      1 year ago

      You know, I don’t disagree with vendors putting whatever hardware they want in their devices, and I don’t mind vendor-customized software. But what I do mind is the barrier of supporting these devices without relying on the vendor.

      If I buy an x86 computer, I can use it basically however long I want to. I can put a variety of operating systems on it, and I don’t really need to rely on vendors much aside from binary driver blobs, which isn’t really that much of a problem these days.

      I really wish that Android wasn’t so customized per device. I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model. Android is open source and all, but simply having the sources to work with is the easiest part. Making it actually work is significantly n more difficult.

      Imagine buying that aforementioned x86 machine, but you had to run a giant, customized binary blob specifically made for a laptop’s make and model. And you had to throw it away after a few years not because you need more resources, but because you cannot upgrade the OS anymore.

      • Savaran@lemmy.world
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        1 year ago

        The reality is that we need laws that force them to either to continue to offer affordable support or publish all the specs and documentation when they drop support. Vendors shouldn’t be allowed to do otherwise.

        • imgonnatrythis@lemm.ee
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          1 year ago

          That sounds pretty reasonable. I feel so owned by technology lately. It used to be exciting to have tech that you could decide when you wanted to retire it and focus spending on something new and different that served a different purpose. Now I feel like I’m stuck with all the same basic gadgets but I just need to keep throwing money at them to replace them every few years. It’s about as unexciting as having to spend money on an oil change. I’m pretty primed by this as recently my electric objects picture frame just pulled the plugs on their server recently with no notice and bam, I have a black screen in my living room instead of pictures of my dog, family, and favorite artwork.

      • Aopen@discuss.tchncs.de
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        1 year ago

        I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model.

        Why doesnt it work like that though? Combined with mandatory open bootloader it would free people

        pls,eu🥺

        • mplewis@lemmy.globe.pub
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          1 year ago

          Generally, the hardware in a small, power-efficient, SoC embedded device is going to be a lot more particular and a lot less general than your gaming computer’s motherboard. It’s harder to write general OS software for specific integrated systems rather than a big set of chips which provide an individual chip for the BIOS, specialized chips for the PCI ports, etc., all of which have become more standardized over time.

    • verysoft@kbin.social
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      1 year ago

      Yup. All these devices that release, like do we need 6 different iphones every year, 20 different samsung phones, etc.
      It’s a fucking joke.

    • query@lemmy.world
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      1 year ago

      Music players in general haven’t been doing well. Phones are too big to be proper replacements for all uses.

      • havokdj@lemmy.world
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        1 year ago

        They’re doing pretty good, they just aren’t a huge market like they used to be. It is a niche market nowadays.

        Typically you only see people buying one for one of three reasons:

        1. They cannot have a phone/do not want a phone

        2. They want to separate music listening from their source of contact (getting a phone call forces you from the music)

        3. They chase higher fidelity audio (only the case with quality DAPs)

        4 (bonus). Phone has no headphone jack, but that’s usually only the case in conjunction with 3

        • query@lemmy.world
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          1 year ago

          I still use my 2016 SE despite having a never phone. But I need pockets to carry that around, custom fit pockets if I want to be able to run with it without it being obstructive, because of how big even that old phone is.

        • ours@lemmy.film
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          1 year ago

          3 and 4 can be fixed with a portable USB DAC/AMP. Lots of options there.

          • havokdj@lemmy.world
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            1 year ago

            Try going on a run with one of those. I have them too but they both have their places.

            Plus in my experience, DAPs tend to be able to fit bigger amps in them than USB DACs which is good for driving less efficient headphones.

  • ShittyBeatlesFCPres@lemmy.world
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    1 year ago

    This is why I got a Nokia Lumia 1020 and used some duct tape to stick it to a Motorola Droid. I get it all: multitasking. 2 screens that fold up. Great camera. 2 SIM card slots. 2 operating systems for max compatibility. Plus, a slide-out keyboard and multiple batteries.

    People ask me “Is it secure?” Shiiiiit. Come try me and we’ll see who is secure when you get knocked upside the head with it. “Is it up to date?” It’s two phones, my man. I’m up to date your girl and her friend.

  • HidingCat@kbin.social
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    1 year ago

    No OS updates is one thing, but no security patches is not great. The base Surface Duo can easily do another 2-3 years.

  • BrandonMatrick@lemmy.world
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    1 year ago

    As one of the 17 people on the planet who daily drives the Surface Duo 2, which I traded up from my SD1 for on launch day - I really hope they pull it together for this “maybe/maybe not” SD3 next winter.

    This is my all time favorite device I’ve ever owned, and every day I dread the standard wear and tear knowing the few New In Box Surface Duo 2 devices are getting more and more expensive by the day, and there are literally 0 devices in this category besides the SD2.

    Sad times.

      • BrandonMatrick@lemmy.world
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        1 year ago

        Pocketable, foldable tablet with split displays, a pen with haptic feedback and rigid glass screens for stylus use without damage. Modern Android and a great camera don’t hurt and those make the SD2 better than the SD1; otherwise they’re fairly similar besides the accessory compatibility and some halo functions like wirelessly charging my Slim Pen with the magnet case.

        I travel a ton, edit spreadsheets at clients site visits and trade shows while I have Teams open on the other screen, and use the stylus to mark up PDFs for architects and subcontractors. I enjoy being almost required to multi-task when I have my phone open, and the Duo 2 is the best phone for multitasking, bar-none.

        • medgremlin@lemmy.sdf.org
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          1 year ago

          I treat mine more like a dual screen setup than a fold-able setup. As far as I’ve seen, none of the other folding phones work like that and my entire device ecosystem is tied together through OneDrive, so having it natively on the phone is awesome.

        • 3l3s3@feddit.de
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          1 year ago

          Ah yes, I forgot that this has actual screens unlike most other foldables. Thanks for the sad reminder.

      • BrandonMatrick@lemmy.world
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        1 year ago

        I’ve been considering the GFold5 if my SD2 bites the dust, at least over a Pixel Fold. But I’m making this thing run until it completely dies.

        I just worry about those plastic feeling screens, such as on my wife’s GFlex4- I’m always worried I’d scratch the interior with a fingernail and a stylus for editing a spreadsheet is just a no go, from what I understand. Have they improved in that regard?

        • big_slap@lemmy.world
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          1 year ago

          I upgraded from the fold 2 to the fold 5, specifically for the pen support. the screen does feel more durable but it is still soft. I don’t fear the pen scratching it though.

          I will say, there have been many times I’ve taken the pen to draw something on the cover screen and get disappointed there’s no support for a pen on the cover screen. maybe the fold 6 will?

        • Kit@lemmy.blahaj.zone
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          1 year ago

          I haven’t had any issues with the inner screen and it doesn’t feel soft to me. I didn’t even put a protector on it. I do pay for the extra Samsung insurance every month, tho.

    • nexas_XIII@lemm.ee
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      1 year ago

      I bought a SD1 a year ago to use as my work phone. Not for emails and IM clients, but mainly as a secondary prepaid phone that work gets the number for if I’m on call. It’s been awesome and has also been a great little ebook reader. I’m kinda sad there are no more updates but I know I didn’t use it to it’s full capabilities.

  • 𝒍𝒆𝒎𝒂𝒏𝒏@lemmy.one
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    1 year ago

    That’s going to hurt any kind of confidence users have for Microsoft-designed mobile devices going forward IMO.

    A bit of a shame since the Duo was a pretty nice looking device

    • BobKerman3999@feddit.it
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      1 year ago

      Buying into Microsoft’s word is like buying into Google’s: if it’s not in the product, it won’t be coming. I got burnt by wp7->wp8 and then again when they closed wp8 without reason. I’m not counting on them staying on the smartphone market long enough to establish themselves.

    • BrandonMatrick@lemmy.world
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      1 year ago

      They stuck to their word, technically. 3 years, with monthly patches for security, on a device that sold abysmally. There are rumors they sold (most of) the first run of SD2 in the first 4 months, and didn’t bother to produce any more. I know they’ve been out of the consumer SD2 since July/August of 2022- as of January this year, not even my Fortune 50 Corpo clients can get MSFT to pony up a SD2 replacement under warranty or otherwise. They just write a cheque to your account if you request as much.

      Microsoft’s mobile team Icarus flew too close to the poorly advertised sun, in this case. Expensive ass phone to build, expensive ass phone to buy, but damn it’s a great device.

    • Blackmist@feddit.uk
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      1 year ago

      I don’t think you get a lot more support than that on most Android devices. They’re generally pretty shit for continued updates, as they’d quite like you to throw away a perfectly good device the instant you’ve finished paying for it and get a shiny new one.

      • Desistance@lemmy.world
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        1 year ago

        Samsung is the largest Android OEM in the West and they give 4 years of updates. Google does 3 major upgrades and 5 years of security patches. There’s no reason why a multibillion dollar legacy software giant can’t do the same.

        • Blackmist@feddit.uk
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          1 year ago

          Google only used to do 3 years until the Pixel 6 in 2021.

          The whole Android ecosystem is a complete mess. The fact that you need to rely on the device manufacturer for your updates is a nonsense idea.

  • Account_93@lemm.ee
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    1 year ago

    They used a Chip from 2018, So It was already “old” when they released the phone in 2020.

    Not making excuses for them and Qualcomm are equally as shit because they just drop support so quickly.

    I am aware of other chips that are supported longer than it.

  • phx@lemmy.world
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    1 year ago

    I’m having issues finding an article on how once installed Linux on a Surface Duo, but there’s a got page on building the kernels so I’m guessing it’s doable.

    Now that updates are done, maybe all the Linux users can find them for cheap and convert them

  • AutoTL;DR@lemmings.worldB
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    1 year ago

    This is the best summary I could come up with:


    Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10.

    The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

    Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive.

    Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

    Microsoft hasn’t been working on new features or bug fixes for Surface Duo in months anyway, so it’s not like current Surface Duo users are going to be missing out on much outside of security patches.

    Plus, with support for third-party ROMs, enthusiasts can install a custom version of Android 13/14 on their devices.


    The original article contains 254 words, the summary contains 163 words. Saved 36%. I’m a bot and I’m open source!

  • systemguy_64@lemmy.world
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    1 year ago

    Pretty standard for Android phones. I don’t know of many that go to 3 versions besides the Pixel.

    As much as I dislike Apple, I do have to give it to them for software support. The oldest phone that has the current iOS is the iPhone 8, a phone from 2017. 6 years of updates. That makes it as old as a Pixel 2, and that only goes to Android 11, from 2020.

  • Aggravationstation@lemmy.world
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    1 year ago

    I’m no expert but I imagine that with a device like this, which will no doubt be popular amongst techie-types, there’ll be a custom ROM out for it soon enough

    • BrandonMatrick@lemmy.world
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      1 year ago

      There’s a very grassroots Windows 10 ARM hack for the SD1, actually. It’s quirky, and lacks a LOAD of the driver blob that comes in a normal x64 install of Windows on AMD or Intel, but it can make outbound calls and run simple WinonARM apps.