Whether you believe the 90% claim or not, this is definitely the way things are going for tech support roles and probably many others. The real issue is even if a competitor didn’t want to lay off all that staff they will be forced to do so to remain price competitive. My recommendation for anyone, but especially IT, is to learn how to use LLMs as they will be pervasive before you know it.
Whether you believe the 90% claim or not, this is definitely the way things are going for tech support roles and probably many others. The real issue is even if a competitor didn’t want to lay off all that staff they will be forced to do so to remain price competitive. My recommendation for anyone, but especially IT, is to learn how to use LLMs as they will be pervasive before you know it.